Assumptions:
Call center has 30 agents assigned to a project.
About 60 numbers will need to be continuosly dialed to keep 30 agents occupied.

Option 1
Predictive dialer is located in customer's premises. Database of contacts will be fed into Dialer. Dialer will need three E-1's. This dialer will interface with a VoIP gateway with three E-1's. This gateway will need about 1.5mbs (90 Calls X 16k) of International bandwidth. In destination country the switch will send these calls through PSTN to find potential customers. Only calls answered by a live human will be passed back to 30 agents in call center.

Assumptions:
Call center has 30 agents assigned to a project.
About 60 numbers will need to be continuosly dialed to keep 30 agents occupied.

Option 2
Predictive dialer is located in DOW Networks premises. Database of contacts will be fed into Dialer. This dialer will interface DOW Networks's switch directly which will send these calls through the PSTN to find potential customers. Only calls answered by a live human will be passed back to 30 agents through one E-1 gateway into call center. These 30 calls will need 512k (30 Calls X 16K) from the E-1 gateway to gateway to the PBX and the Agent.